FAQ

When will my order ship?

All products are made to order. Your order will be processed within three to five business days from the date your order is placed and finalized.

Please note that if your order is needed for a specific date and/or for a special event, it is important to indicate the date needed so that your order will be delivered a week before the event.

How long  do the products last?

Every product has a different shelf life. Details are listed under each product.

How do I store my products?

The storage instructions are explained under every product listing.

Do the products contain nuts, gluten, or eggs?

Ingredients are listed under each product.

Products are made in a facility where nuts are kept.

I have an event, so when should I place my order?

It is best to order as soon as you can. Please send an email to info@sweetniks.com with the date needed.

Your order will be shipped a week before your event.

Do you make custom favors for bridal events?

Marshmallows, nougat, and caramel candy can be packaged in smaller favor bags for special events.

Please send an email to info@sweetniks.com for pricing. 

Can you make a custom design for lollipops or confectionery?

If you would like a custom-made item, please contact info@sweetniks.com and we would be happy to discuss your request.

I live in Manhattan, can I pick up my order?

Please send an email to info@sweetniks.com and we can arrange for you to pick up your order.

Wholesale

Please send an email to info@sweetniks.com  and we can discuss pricing for wholesale orders.